Talk to the office
Call with your square footage and what you are seeing.
Estimates can be given over the phone: home square footage plus the pest problem the homeowner is dealing with.
(916) 362-9294- 4.9 on Google
- BBB A+ since 1984
- Board registration No. 2770
- Office hours
- Monday to Friday, 8 a.m. to 5 p.m.
Closed Saturday and Sunday. - After hours
- No after-hours service. Emergencies and product questions when we are closed: (916) 392-2068
- Office
- Apex Pest Control Inc.
4541 Harlin Drive
Sacramento, CA 95826
apexpest@aol.com
Fax (916) 362-0521 - Existing customers
- Make a payment or call for a callback under the guarantee.
What the office will ask
Four questions, then a number.
What have you been seeing, and where in the house or yard?
Roughly how many square feet is the home?
Is this a one-time problem, or has it come back before?
Any pets, locked gates, or days that do not work?
The estimate is confirmed at the home, because the interview and the walk-around often turn up more than the caller described. If the problem is outside Branch 2, such as termites, bed bugs or wildlife, you get a referral instead of a booking.
Before you call
What a phone estimate is, and is not.
An estimate over the phone is a price for the work as you describe it: the size of the home and what you have been seeing. It is not a promise that one visit will solve a recurring condition. If the technician arrives and finds something different, such as a German cockroach problem that needs the kitchen emptied and prepared, the office tells you before the work changes.
The maintenance program starts with an initial visit that treats inside and outside, then exterior visits bi-monthly with web removal every time. A one-time visit is a single treatment around the barrier of the home, recommended honestly when it fits, such as fleas after a pet is gone or a move-out. Either way the technician interviews you first, walks the property, and leaves you with recommendations you can act on: gaps to close, litter to rake back from the foundation, limbs to trim off the roof, pet food to bring inside, lights to turn off when they are not needed.
Callbacks are part of the maintenance program. Continuing customers in good standing get return visits at no additional charge for any contracted pest between regular services. The goal is to reach the home within 24 hours of the call. Troublesome pest issues may require a supervisor's input.
Apex is licensed for Branch 2 general household pests: ants, spiders, wasps and yellow jackets, cockroaches, fleas, ticks, silverfish, earwigs, carpenter bees, pantry pests, boxelder bugs, beetles and crickets. Rodent work is assessed for fit. Termites, bed bugs, birds, wildlife, voles, flies and mosquitoes are referred to the right specialist, and the office keeps that referral list by the phone.
What is done on the initial visit?
The technician interviews you and inspects the house and property, then treats inside and out with the focus on the problem areas. Many of the products are extremely low odor. The exterior barrier goes around the foundation, garage, windows and doorways, first-floor eaves, fence lines and yard, and spider webs come down. You get corrective recommendations before the technician leaves.
What is done during regular visits?
Regular visits re-treat the exterior barrier, remove webs, and include advice on the conditions that attract pests. Interior treatment happens when there is a reason for it, which at most homes is less than once a year.
Do I need to be home for regular exterior treatments?
No. If a gate is locked or a dog is loose, the office sets a day that works, and any missed area gets a note and a free reschedule.
How often should the interior be treated?
Less than once a year at most homes. Interior pests that show up between visits are covered by the guarantee for maintenance customers, so the answer is to call rather than wait for the next visit.
What about rain?
On rainy or saturated days a granular product that withstands up to four inches of rain goes around the base of the home, and liquid goes on protected areas such as eaves and covered entries.
Is a one-time treatment enough?
Sometimes. Fleas after a pet is gone, or a move-out, are good one-time cases. For spiders a one-time treatment is usually a bandage because webs return; a recurring barrier service is replenished on a schedule. The technician will tell you which fits.
Where the routes run
Service areas on Apex’s list
The communities below are the ones Apex lists for its routes. If yours is close but not named, call the office; the answer is a quick one.
Sacramento, West Sacramento, Rancho Cordova, Gold River, North Sacramento, North Highlands, Rio Linda, Del Paso, Elverta, Orangevale, Fair Oaks, Folsom, El Dorado Hills, Elk Grove, Wilton, Laguna Creek, Sheldon, South Sacramento, Greenhaven, Rancho Murieta, Roseville, Woodland, Davis, Lodi, Galt, Lincoln, Carmichael.